The study used five categories to evaluate the news outlets:
Corrections:Willingness to openly correct mistakes.
Ownership:Openness about corporate ownership.
Staff Policies: Openness about conflicts of interest.
Reporting Policies:Openness about editorial guidelines.
Interactivity: Openness to reader comments and criticism.
Excellent
Very Good
Average
Poor
Not Acceptable
Overall Score
Corrections
Ownership
Staff Policies
Reporting Policies
Interactivity
3. Christian Science Monitor
3.2
Ranking: Excellent ( tied with BBC News, CBS and NPR).
Details of Findings:
There is a corrections page. The corrections link is labeled clearly on the homepage and one click away. The corrections page is two clicks from homepage. The corrections page has a link to theoriginal story with thecorrection. The corrections page also providesa link to contact the editor.
Ownership information can be found easily and is accessible from the home page within 1-2 clicks. Information about the owner is also easily found.
A code of ethics and information on conflicts of interest are available, but their wording is vague. There is a code of conduct but it is also vague. The web site points out that it is owned by an organization with clear cut biases.
News Values are linked from the homepage within one click. Talks about thehistory of the paper and the values that it was founded on. Explains how the values affect what they publish and where they report from.
The outlet did not have an ombudsman. A link is provided to send letters to the editor. A link is provided to view letters to the editor. Specific email addresses for individual reporters were given. Blogs by reporters were available. No live chats were available on the site. No information about this topic was available.